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Outlook displays a message, 'Working Offline' or 'Disconnected', and you cannot send or receive email.

Working OfflineImage Modified or DISCONNECTEDImage Modified

You can’t send or receive email until you reconnect.


  • In Outlook, on the Send/Receive tab, choose Work Offline to reconnect.

    Outlook TabImage Modified


  • If the background of the Work Offline button is shaded (as shown in the image above), you're not connected. But if the background is clear, you are connected.